Who’s Enforcing Mask Rules? Often Retail Workers, and They’re Getting Hurt

The exchange was tense between the customer and Jesse, a Trader Joe’s employee sporting a white face mask and a flowery Hawaiian shirt. “Why aren’t you wearing the mask?” Jesse asked the customer on a recent day at a store in Rancho Palos Verdes, Calif. “I am not here to question what you believe in. These are the rules. I am just asking you kindly to wear the mask.” The customer, Genevieve Powers, who was recording the entire exchange, refused….